Shipping & Returns
Fast Shipping
We work hard to get your order shipped out on the next business day! With roasted coffee, freshness is key so there may be delays due to our roasting schedule or other factors.
You will receive a notification once your order has shipped. If you have not received this notification within 2 business days after placing your order, please get in touch with us. info@offhourscoffee.com
Your order will be shipped via USPS or UPS from Monday through Friday. USPS and UPS observe most national holidays which may affect our shipping.
International Shipping
Get in touch with us at info@offhourscoffee.com to set up an international shipment outside of the USA. Send us your phone number, shipping and billing addresses and which coffees you would like shipped and we will get your order shipped out as quickly as possible!
Returns
Due to the perish-ability of freshly roasted coffee we cannot accept returns on coffee. That said, we are committed to your complete satisfaction! If there are any errors in your order or if you are not completely happy with your coffee, please let us know right away.
We will however accept returns on none coffee items and also replace any items
in your order that go missing or are damaged in transit. Please get in touch with us immediately so that we can send out a replacement right away. Sending us a photo of the damaged product or shipping box can help us avoid repeating the same mistakes and can help us remedy the situation with our shipping partners.
Thank you so much for the opportunity to bring delicious coffee into your home!